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Questions and Answers about Primary Care
If I need a flu or allergy shot, do I have to see my family doctor? Family doctors are key members of the health care team. However, there are other health care professionals who are trained and qualified to administer injections to you. If I am sick after work hours do I have to go to the hospital? If you think it's an emergency, you should go to the nearest hospital. However, you should be aware that there are several alternatives for you and your family after hours. For example the Family Health Team will offer extended hours Monday through Thursday and one day on the weekend (check with your FHT for the exact hours of extended service) on certain days of the week. You will also have access to THAS, the Telephone Health Advisory Service where a registered nurse will provide you with advice about what to do about your concern, and with your permission, report back to your doctor. Check with your FHT to see what they advise for after hours care. Telehealth Ontario also provides free access to a registered nurse 24/7 at 1-866-797-0000. A Telehealth Ontario nurse can provide both health advice on a specific problem or general health information. They do not diagnose and do not replace your physician. Do I have to go to the doctor's office to get health care advice? Some doctor's offices have call in telephone help lines and some provide help and clinical assistance on email. Check with your doctor to see if this is available to you. Telehealth Ontario also provides free access to a registered nurse 24/7 at 1-866-797-0000. A Telehealth Ontario nurse can provide both health advice on a specific problem or general health information. They do not diagnose and do not replace your physician. |
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FHT Inquiries : Toronto : 416-212-1790 Toll Free : 1-866-766-0266 Family Health Teams who require additional information or wish to contact the Ministry can do so by calling their assigned Family Health Team coordinator |
Call the ministry INFOline at 1-888-779-7767 Hours of operation : 8:30am - 5:00pm Ministry of Health and Long-Term Care Health Results Team - Primary Care 415 Yonge Street, 10th floor Toronto, ON M5B 2E7 |
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