Local Health Integration Network Home and Community Care Services

Facts about Local Health Integration Network Home and Community Care Services

14 Local Health Integration Networks across the province provide access to home and community care services for Ontario residents and co-ordinate admission to long-term care facilities.

What do  Local Health Integration Network Home and Community Care Services Include?

Local Health Integration Networks offer a point of access to Ontario's home and community care system by:

  • assessing and arranging for visiting health and professional services in people's homes;
  • assessing, authorizing and arranging for the provision of school health support services for children;
  • assessing and managing admissions to long-term care facilities;
  • assessing and managing admissions to certain adult day programs, supportive housing and assisted living programs, and chronic care and rehabilitation facilities.
  • providing information and referrals to the public about other community agencies and services available to them.
  • Coordinating nursing, physiotherapy, occupational therapy, speech-language therapy, dietician services, pharmacy services, diagnostic and laboratory services, respiratory therapy, social work, social service work, personal support and homemaking.
Local Health Integration Network home and community care services are available to eligible Ontario residents of any age and are fully funded by the Ministry of Health and Long-Term Care.

In-Home Services

  • LHINs employ care coordinators who assess client eligibility for home care services services; develop, monitor, and adjust service plans as required; and authorize services.
  • LHINs coordinate access to contracted nursing, physiotherapy, occupational therapy, speech-language therapy, social work, dietetic services, pharmacy services, diagnostic and laboratory services, respiratory therapy, social work, social service work, personal support and homemaking services from local agencies.
  • LHINs provide additional support for clients who receive in-home professional health-services by purchasing or renting medical supplies and dressings, hospital and sickroom equipment, laboratory and diagnostic services.
  • LHINs may also train other persons, such as caregivers, to assist with or provide certain of the above services to a particular client.
  • LHINs arrange for the provision of drug benefits to eligible persons.
  • The above services are available on a short-term basis to help people returning home from hospital and to support people through their recovery from an illness or accident.
  • The services are available on a long-term basis to assist people with disabilities or chronic health problems and to provide palliative care to the terminally ill.
  • Where it is appropriate, some of the above services may be delivered in a group or congregate setting, such as a day program.

Admission to Long-Term Care Homes

  • Local Health Integration Networks determine eligibility for admission, prioritize and manage the admission process to long term care facilities.
  • Local Health Integration Networks provide support and information to both applicants and their families prior to and during the admission process.

School Services

  • Local Health Integration Networks assess and coordinate access to professional health care services, such as nursing, physiotherapy, occupational therapy, speech-language therapy and dietetic services, for children with special needs who require assistance in public schools.
  • Local Health Integration Networks also assess children in private and home schools for eligibility for professional health care services, personal support services and relevant equipment.

LHIN Administration and Responsibilities

  • LHINs are non-profit crown agencies funded by the Ministry of Health and Long-Term Care to plan, fund and integrate health services for their local communities.
  • LHINs also coordinate access to government-funded home and community services and long-term care homes, and provide information about and connect people to local community support service agencies to arrange services.
  • The Home Care and Community Care Services Act, 1994 (HCCCS) sets out the rights of clients; defines the services provided by LHINs; requires development, review, and coordination of a Plan of Care for each client; and addresses consents, privacy of personal health information, fees, quality management, complaints and appeals. Regulation 386/99 sets out the eligibility criteria for homemaking, personal support services, and professional services, and defines the maximum levels of nursing and personal support/homemaking services that can be provided to an individual.
  • LHINs are approved to provide community services under HCCSA and must comply with government legislation

For More Information

Call ServiceOntario, Infoline at:
1-866-532-3161 (Toll-free)
In Toronto, (416) 314-5518
TTY 1-800-387-5559.
In Toronto, TTY 416-327-4282
Hours of operation : Monday to Friday, 8:30am - 5:00pm