Public Information

Health Care Connect

Program Results


The following information is updated quarterly. The table below reflects data from February 12, 2009 – March 31, 2019.

LHIN Total Patients Registered with HCC1 Total Patients Connected2 Percent of Total
Registered Patients Connected
Central 33,424 32,801 98.1%
Central East 53,026 46,821 88.3%
Central West 19,240 18,865 98.1%
Champlain 70,346 57,860 82.3%
Erie St. Clair 27,305 24,867 91.1%
HNHB 30,962 30,202 97.5%
Mississauga Halton 12,145 10,176 83.8%
North East 70,240 63,453 90.3%
North Simcoe Muskoka 44,469 41,875 94.2%
North West 13,638 9,490 69.6%
South East 44,920 33,265 74.1%
South West 56,054 48,549 86.6%
Toronto Central 37,653 35,841 95.2%
Waterloo Wellington 33,473 28,865 86.2%
Total 546,895 482,930 88.3%
LHIN Total High Needs
Patients Registered with HCC3
Total High Needs Patients Connected2 Percent of Total
High Needs Patients Connected2
Central 4,453 4,441 99.7%
Central East 4,335 3,681 84.9%
Central West 1,512 1,507 99.7%
Champlain 5,842 5,290 90.6%
Erie St. Clair 2,868 2,692 93.9%
HNHB 5,616 5,591 99.6%
Mississauga Halton 870 849 97.6%
North East 7,696 6,570 85.4%
North Simcoe Muskoka 4,002 3,737 93.4%
North West 1,104 747 67.7%
South East 4,183 2,908 69.5%
South West 5,044 4,311 85.5%
Toronto Central 2,002 1,980 98.9%
Waterloo Wellington 2,465 2,333 94.6%
Total 51,992 46,637 89.7%

Patients Connected: The number of people registered in Health Care Connect who have been referred to a family health care provider through Health Care Connect. From February 12, 2009 to March 31, 2019, 88.3% of registered patients have been referred to a provider.

High Needs Patients Connected: The number of people that have been determined to have greater health needs based upon self-reported health need and have been referred to a family health care provider through Health Care Connect.

Approximately 10% of registrants are high needs patients. From February 12, 2009 to March 31, 2019, 89.7% of registered high needs patients have been referred to a provider.

Notes:

  1. These figures may include individuals who have registered for the program more than once.
  2. Not all patients that are referred through Health Care Connect become attached to a family health care provider.
  3. These figures may include individuals who have registered for the program more than once. A high needs patient is an individual with one or more co-morbidities, or frail. Key criteria include self-assessed patient health status, chronic conditions or health problems, activity limiting disability, mental health status and body mass index.
  4. As of April, 2017, the ministry has implemented a more precise definition of “active” patients in the reporting of Health Care Connect data. “Active” patients are now defined merely as those who have not exited the program. Before April, 2017, “active” patients were defined as patients whose profiles did not list a reason for having left the program.
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