Health Bulletins

Update: Health System Integration

March 17, 2017

We are pleased to share this update on the work supported by the Patients First Act, 2016.

You can count on regular emails like this as your source of ongoing information and updates, which can also be shared with staff members, local stakeholders and other stakeholders and colleagues.

Implementation Updates

7 weeks to First Planned CCAC to LHIN Transfer

Patients First Act, 2016: Implementation Milestones

Recent Accomplishments:

Coming Up Next:

Spotlight on: Home and Community Care

Supporting the Transition of Home and Community Care Services from CCACs to LHINs

A centerpiece of the Patients First Act, 2016 is to expand the mandate of the Local Health Integration Networks (LHINs) as the single point of accountability for integrated, accessible and consistently high-quality home and community care. This includes the transition of home care services from Community Care Access Centres (CCACs), to LHINs.

CCACs arrange services for approximately 650,000 clients a year, including home care services for approximately 470,000 post-acute, long-stay and palliative clients. CCACs also provide long-term care home placement and referral and navigation to other community services. Key elements of the services, programs and policies in home and community care include:

All of these services and supporting processes will continue in their present form in the LHINs. The continuity of all these services through transition is paramount. That continuity is supported by the transfer to the LHIN of all CCAC staff involved in providing care. In addition, we have retained a consultant to confirm LHINs are ready to incorporate the CCAC role and welcome the CCAC staff. The Minister’s Order will determine the actual transfer date. The transition will be supported by Health Shared Services Ontario, which includes the staff of the former Ontario Association of Community Care Access Centres.

Provincial teams of Ministry, LHIN and CCAC staff have been planning for the transitions centrally while local partnerships of LHIN and CCAC staff in each of the 14 regions have been planning for local transitions. The focus of the planning is to ensure a smooth transition. This work is also laying the foundation for ongoing home and community care improvements and transformation. LHINs will be empowered to improve the integration of home and community care with other parts of the system (including primary care) and to more closely align home care delivery within sub-regions. The ministry is supporting this work by documenting opportunities for improvement post-transition, including successful practices that may be leveraged across the province.

In addition to preserving the continuity of client services, the ministry is working with LHINs to implement Patients First: A Roadmap to Strengthen Home and Community Care (Roadmap). This will ensure that important work on initiatives such as the Levels of Care Framework, bundled care models and improved caregivers supports continue under renewed LHIN leadership. The implementation of the Roadmap will be strengthened by the Patients First Act and, together, they will continue to drive improvements to quality and consistency in home and community care in Ontario.

Stay in Touch

Your support, partnership and patience during this time of transition is appreciated.
We value your feedback and want to provide you with the information you need. If you have questions or comments or would like to join our email list, please send an email to patientsfirst@ontario.ca.

You can find this update archived and some Frequently Asked Questions.

For More Information
Email: patientsfirst@ontario.ca