Health Bulletins

Ontario Launching First Phase of the Personal Support Worker Registry

Registry Will Improve Transparency for Patients and Families

February 22, 2018

Ontario is launching the first phase of the personal support worker (PSW) registry to help assure families that the PSWs caring for their loved ones have the necessary training.

PSWs are one of the largest groups of health care providers in Ontario, providing frontline care services to some of the province’s most vulnerable citizens.

The purpose of the registry is to verify training and education credentials of PSWs, to provide oversight and accountability and to ensure that all PSWs follow the same code of conduct. This first stage of the registry will focus on a select number of employers and will be expanded to include all PSWs. The registry will be complete in December 2019.

The Michener Institute at the University Health Network in Toronto will work with PSW education providers and public sector employers to implement the first phase. Founded in 1958 and governed by the University Health Network, Michener is a specialist post-secondary institution with expertise in health sector certification.


“We continue to support the important work that personal support workers provide to our communities and health care system. The registry will give the people of Ontario the confidence and reassurance that the care they choose to receive is of the highest quality and standard.”
– Dr. Eric Hoskins, Minister of Health and Long-Term Care

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