Health Care Professionals
Your Health Care Options
Medical Services Directory Provider Information
What is the Health Care Options Medical Services Directory?
Ontarians often don’t realize there are options to an emergency room visit, or where to find those options. The Health Care Options Medical Services Directory is a user-friendly searchable database of walk-in and after hours clinics, urgent care centres, family health care providers and family health teams. By entering a postal code users can find out the hours and services available in their community.
Your role as a health care provider
We need your support to ensure Ontarians know where to find the many health care alternatives available to them. The Health Care Options Medical Services Directory has been pre-populated with practice or clinic contact information; however, its success will depend on health care providers like you ensuring that this information is up-to-date.
It only requires a few minutes to update or add your contact information and hours of operation to the website to provide patients with important information that may help guide their choice when they are in need of immediate health care. An ER visit may be avoided if patients know their health care provider provides extended hours, on-call, or no-appointment-required services.
What are the benefits to you as a family health care provider?
Your patients will have all your practice information available in one central online location, including your office address, hours of operation and phone number. You will also be able to create a detailed page for your individual practice that lists additional services and other information you wish to communicate to patients. The directory provides an opportunity for your patients to stay linked and up-to-date with your practice.
For More Information
To register by phone for Health Care Connect, call 1-800-445-1822.
Hours of operation : 9:00am - 5:00pm, Monday to Friday.
To register on-line for Health Care Connect, go to Health Care Connect.
For other health questions please call ServiceOntario, INFOline at 1-866-532-3161.
Hours of operation : 8:30am - 5:00pm, Monday to Friday.
TTY 1-800-387-5559.
In Toronto, TTY 416-327-4282
