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Ministry Status: Routine Monitoring and Engagement

Ontario Health Insurance Plan

OHIP Bulletins


INFOBulletin

Keeping Health Care Providers informed of payment, policy or program changes

Midwife Services InfoBulletins

To: Health Care Providers

Published by: Claims Services Branch, Ministry of Health and Long-Term Care

Date Issued: January 4, 2018

Bulletin Number: 11184

Re: CSB Connects Improved Enquiry System

Posted Electronically Only

PDF Version Portable Document Format | 1 Mb | 


As part of the Ministry of Health and Long-Term Care's commitment to transform its frontline operations to improve the client experience, CSB Connects Enquiry services system will take you to the right program, the right person, for the right response.

Effective March 5, 2018, health care providers are encouraged to use the toll-free number 1-800-262-6524 for calls to the ministry regarding claims services. Agents will be available Monday through Friday, 8:00 am to 5:00 pm, EST. Calls placed after-hours and on holidays will be responded to on the next business day.


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