The Registration and Claims Branch (branch) is committed to delivering the best service possible to its clients. A full postal disruption began on June 15, 2011 which interrupted regular mail delivery. Thank you for your patience during the recent postal disruption.

As of June 28, 2011, the ministry’s claims processing mail delivery has returned to normal. All mail held by the ministry during the labour disruption, such as cheques, reports and correspondence will now be sent to Canada Post for delivery. The branch expects to receive mail held at Canada Post during the disruption within the next few days.

In the event of an interruption to Canada Post services, physicians registered under Option C can meet the June 30th, 2011 program deadline by faxing a completed Application for Reimbursement under the Medical Liability Protection (MLP) Program and proof of fees paid to: (613) 545-5810.

If you currently receive reimbursement by cheque, to avoid any postal delays consider switching to direct deposit by completing the Application for Direct Bank Payment form. If you have any questions, please feel free to call our office, contact information is listed in the "For More Information" section at the bottom of each web page.

Keep checking these web pages, as the ministry will continue to monitor the Canada Post situation and keep you informed.

The ministry revised the title of the Program Reimbursement Options as follows:

In February 2011, the Canadian Medical Protective Association (CMPA) mailed acknowledgments to its members registered with the ministry under Option C – Retroactive Reimbursement.

For physicians registered with Option C – Retroactive Reimbursement, the Application for Reimbursement under the Medical Liability Protection (MLP) Program is available under Forms and Applications. Please submit this completed form to the ministry to initiate your reimbursement payment.

For your convenience, the ministry has introduced Frequently Asked Questions (FAQs) to assist you.

Physicians that wish to register or change a payment option require the Medical Liability Protection (MLP) Reimbursement Program Authorization. An electronic copy is available on the program web pages under Forms and Applications. The print button feature located on page one of the form, in the bottom right corner will automatically print three copies of the form; one copy each for the: ministry, CMPA and a copy for the physician.

Physicians can send the signed and completed form to the ministry using one of two ways:

1. Mail to the ministry at:
   
   Ministry of Health and Long-Term Care
   Medical Liability Protection Reimbursement Program
   P.O. Box 48
   Kingston, ON K7L 5J3

Or:

2. Fax to: (613) 545-5810.

Physicians can mail the signed and completed CMPA copy to:

Canadian Medical Protective Association (CMPA) P.O. Box 8225
Station "T"
Ottawa, ON K1G 3H7

The ministry is announcing a program name change. Effective immediately, the Malpractice Reimbursement Program is now called the Medical Liability Protection (MLP) Reimbursement Program.

The title of the two MLP Reimbursement Program forms have changed as summarized in the table below:

Future mailings including application forms will no longer be delivered in hard copy. Instead, all relevant program information will be available to you, when you want it, organized in one location on the ministry site.

A faxed copy of your signed and completed Application for Reimbursement under the Medical Liability Protection (MLP) Program is now acceptable and can be faxed to: (613) 545-5810.

Program information remains the same, how it’s provided to physicians has changed. There are no changes to program eligibility, rules and/or requirements.

The ministry is working with various partners such as the Canadian Medical Protective Association (CMPA), to post reminders on their websites in advance of important program dates and to link to the ministry MLP internet site.