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Ministry Status: Activation Status


Guidance for the Health Sector

Last reviewed October 9, 2020
Last updated October 9, 2020

Case Definition

The case definition for COVID-19 has been updated and is current as of August 6, 2020. This information may change frequently, please check back often for updates.

For clinical testing purposes: health professionals who are involved in the assessment and management of possible COVID-19 cases are encouraged to consult Tables 1 and 2 in the daily WHO Situation Report to help inform their decision making.

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How to help

We are looking for people with experience in health care who can help us to prevent and control the spread of COVID-19.

Visit our Health Workforce Matching Portal if you're a:

  • health care provider working part-time and want to increase your work hours, a former health care provider who is retired or on inactive status, or a health care provider in training and you'd like to be matched to positions and opportunities where services are needed most 
  • health care facility and would like to request help from available resources

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Travelers from outside of Canada:

Anyone who has travelled outside of Canada is required to self-isolate for 14 days upon their arrival back in Canada. For more information please visit the Government of Canada's website for travel advice and the Ministry of Health website dedicated to coronavirus.

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Guidance Documents

Guidance documents on COVID-19 have been produced for a number of health and other sectors.

Note: To the extent that any guidance document conflicts with a Directive issued by the Chief Medical Officer of Health under s. 77.7 of the Health Protection and Promotion Act, the Directive prevails.

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Health Sector Resources

Document title Date

COVID-19 Operational Requirements: Health Sector Restart

June 15, 2020

Information on the Use of N95 Filtering Facepiece Respirators Beyond the Manufacturer-designated Shelf Life

March 27, 2020

Guidance for Acute Care

June 15, 2020

Guidance for Community Labs and Specimen Collection Centres

March 29, 2020

Guidance for Community Pharmacies

June 19, 2020

Guidance for Consumption and Treatment Services

April 16, 2020

Guidance for Home and Community Care Providers

September 17, 2020

Guidance for Hospice Care

May 7, 2020

Guidance for Independent Health Facilities

June 19, 2020

Guidance for Labour, Delivery and Newborn Care

May 19, 2020

Guidance for Mental Health and Addictions Service Providers in Community Settings September 24, 2020

Guidance for Paramedic Services

October 1, 2020

Guidance for Primary Care Providers in a Community Setting

September 4, 2020

Guidance for Immunization Services During COVID-19

August 25, 2020

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Long-Term Care Home / Retirement Homes Resources

Document title Date

Guidance for Long-Term Care Homes

April 15, 2020

Screening Tool for Long-Term Care Homes and Retirement Homes

May 6, 2020

Outbreak Guidance for Long-Term Care Homes (LTCH)

April 15, 2020

Guidance for mask use in long- term care homes and retirement homes

April 15, 2020

Retirement Home COVID-19 Visiting Policy

October 9, 2020

COVID-19 Test Requisition

June 12, 2020

COVID-19 Surveillance Testing – Guidance Regarding Retirement Homes Staff and Resident Testing

June 12, 2020

COVID-19: Visiting Long-Term Care Homes

October 5, 2020

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Symptoms, Screening, and Testing Resources

Document title Date

COVID-19 Provincial Testing Guidance

September 24, 2020

Quick Reference Public Health Guidance on Testing and Clearance

October 1, 2020

Coronavirus Disease 2019 (COVID-19) Testing - PHO

April 18, 2020

COVID-19 Reference Document for Symptoms

September 21, 2020

COVID-19 Patient Screening Guidance Document

June 11, 2020

COVID-19 Screening Tool for Workplaces (Businesses and Organizations)

September 25, 2020

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Case and Contact Management Resources

Document title Date
Management of Cases and Contacts of COVID-19 in Ontario

October 9, 2020

Appendix 1: Ontario's Severe Acute Respiratory Infection (SARI) Case Report Form

June 23, 2020

Appendix 2: Route Activities Prompt Worksheet – Case

June 23, 2020

Appendix 3: Daily Clinical Update Form – Acute Care Setting

June 23, 2020

Appendix 4: Daily Clinical Update Form – Household Setting

June 23, 2020

Appendix 5: Close Contact Tracing Worksheet

June 23, 2020

Appendix 6: Close Contact Daily Clinical Update Form

June 23, 2020

Appendix 7: Self-Isolation for COVID-19 Cases or Other Individuals in the Household

June 23, 2020

Appendix 8: Cases with Positive COVID-19 Serology Results and Management of Cases with Multisystem Inflammatory Syndrome in Children (MIS-C) Temporally Associated with COVID-19

August 6, 2020

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Mental Health Resources

Document title Date

Talking to Children About the Pandemic

March 28, 2020

Resources for Ontarians Experiencing Mental Health and Addictions Issues During the Pandemic

April 3, 2020

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Guidance for Other Sectors

Document title Date
COVID-19 Guidance: School Outbreak Management October 1, 2020

Guidance on Community Emergency Evacuations

April 20, 2020

COVID-19 Guidance: Congregate Living for Vulnerable Populations

May 28, 2020

COVID-19 Guidance Documents for Provincial Correctional Institutions

July 2020

Guidance for Essential Workplaces

May 2, 2020

Guidance for Food Premises

March 18, 2020

Guidance for Funeral and Bereavement Services

March 29, 2020

COVID-19 Advice: Religious Services, Rites or Ceremonies

August 21, 2020

Guidance for Temporary Foreign Workers

March 31, 2020

COVID-19 Guidance: Summer Day Camps

August 13, 2020

Resuming Visits in Congregate Living Settings

July 22, 2020

COVID-19 Guidance: Workplace Outbreaks

June 11, 2020

COVID-19 Guidance: On-Farm Outbreak Management

September 21, 2020

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For Controlled Drugs and Substances (CDS) prescribers

Health Canada is moving forward with regulatory exemptions to improve pharmacological and therapeutic options for allowing patients to access controlled medications during the COVID-19.

Health Canada Exemption and Interpretive Guide for Controlled Substances.

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The following signage has been created for health care settings.







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Related Information

Contacting your Public Health Unit 
What we know so far - PHO
Government of Canada COVID-19 Outbreak update
Telehealth Ontario: 1-866-797-0000

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For More Information

Ministry of Health
Health System Emergency Management Branch
1075 Bay Street, Suite 810
Toronto, Ontario
Canada M5S 2B1
Fax : 416-212-4466
TTY : 1-800-387-5559
E-mail : emergencymanagement.moh@ontario.ca


Health workers and health sector employers can call the Healthcare Provider Hotline for more information
Toll free : 1-866-212-2272

CritiCall Ontario provides a 24 hour call centre for hospitals to contact on-call specialists; arrange for appropriate hospital bed access and facilitate urgent triage for patients

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