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Ministry Status: Activation Status

COVID-19

Guidance for the Health Sector

Last reviewed April 7, 2020
Last updated April 7, 2020

Case Definition

The case definition for COVID-19 has been updated and is current as of March 30 2020. This information may change frequently, please check back often for updates.

For clinical testing purposes: health professionals who are involved in the assessment and management of possible COVID-19 cases are encouraged to consult Tables 1 and 2 in the daily WHO Situation Report to help inform their decision making.

How to help

We are looking for people with experience in health care who can help us to prevent and control the spread of COVID-19.

Visit our Health Workforce Matching Portal if you're a:

  • health care provider working part-time and want to increase your work hours, a former health care provider who is retired or on inactive status, or a health care provider in training and you'd like to be matched to positions and opportunities where services are needed most 
  • health care facility and would like to request help from available resources

Travelers from outside of Canada:

Anyone who has travelled outside of Canada is required to self-isolate for 14 days upon their arrival back in Canada. For more information please visit the Government of Canada's website for travel advice and the Ministry of Health website dedicated to coronavirus.

Guidance Documents

Guidance documents on COVID-19 have been produced for a number of health and other sectors.

Note: To the extent that any guidance document conflicts with a Directive issued by the Chief Medical Officer of Health under s. 77.7 of the Health Protection and Promotion Act, the Directive prevails.

Health Sector Resources

Mental Health Resources

Guidance for Other Sectors

For Controlled Drugs and Substances (CDS) prescribers

Health Canada is moving forward with regulatory exemptions to improve pharmacological and therapeutic options for allowing patients to access controlled medications during the COVID-19.

Health Canada Exemption and Interpretive Guide for Controlled Substances

Signage

The following signage has been created for health care settings.

Patients

Visitors

English

English

French

French

Chinese (simplified)

Chinese (simplified)

Farsi Farsi

Related Information

Ontario.ca/COVID-19
Contacting your Public Health Unit 
What we know so far - PHO
Government of Canada COVID-19 Outbreak update
Telehealth Ontario: 1-866-797-0000



To view Portable Document Format PDF files, you will need to have Adobe Acrobat® Reader installed on your computer. You can download this free software from the Adobe website.

For More Information

Ministry of Health
Health System Emergency Management Branch
1075 Bay Street, Suite 810
Toronto, Ontario
Canada M5S 2B1
Fax : 416-212-4466
TTY : 1-800-387-5559
E-mail : emergencymanagement.moh@ontario.ca

 

Health workers and health sector employers can call the Healthcare Provider Hotline for more information
Toll free : 1-866-212-2272

CritiCall Ontario provides a 24 hour call centre for hospitals to contact on-call specialists; arrange for appropriate hospital bed access and facilitate urgent triage for patients
1-800-668-4357

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