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Ministry Status: Activation Status

Drugs and Devices Division

Special Authorization Digital Information Exchange

Help Accessing SADIE Page

To use SADIE, prescribers require a GO Secure account and OHIP Billing Number. GO Secure is the same online portal used by health care professionals to submit claims for OHIP billing. Prescribers can designate any trusted persons (staff, admin, pharmacist, etc.) to prepare EAP requests for the prescriber to review and submit. Designates can use SADIE if the prescriber they work with has designated them on GO Secure and SADIE.

Accessing SADIE as a prescriber (doctor or nurse practitioner):

Accessing SADIE as a designate to one or more prescribers:


Accessing SADIE as a prescriber (doctor or nurse practitioner)

I am already registered on GO Secure as a prescriber
Status Action Next Steps

I have a GO Secure account, and

I have an OHIP billing number
  1. Click on the SADIE Login button.

    SADIE Button

  2. On the GO Secure Log in screen enter your ID (your GO Secure email address), password and select the Sign In button.
  3. From the drop-down menu, select: "Special Authorization Digital information Exchange".

YOU’RE READY TO GO!

Forgot your Go Secure password?
Reset password online using the "log on" link.
I am a prescriber who needs to get a GO Secure account and I have an OHIP billing number
Status Action Next Steps
I do not have a GO Secure Account, but

I have an OHIP billing number

  1. Download the Change of Address for Health Care Professionals form (#4885-84).
  2. Send completed form by either:

Your package will be mailed with your unique identifiers in approx. 15 business days.

I am a prescriber who needs to get a GO Secure account and I do not have an OHIP billing number
Status Action Next Steps
I do not have a GO Secure Account or

OHIP billing number

  1. Download the Change of Address for Health Care Professionals form (#4885-84).
  2. Send completed form by either:

Your package will be mailed with your unique identifiers in approx. 15 business days.


Accessing SADIE as a designate to one or more prescribers

I prepare EAP requests on behalf of a prescriber
Note: If you assist more than one prescriber with EAP requests, each prescriber must add you as their SADIE designate.
Status Action Next Steps
I am a designate for a prescriber in GO Secure, but they have not assigned me as a designate in SADIE
  1. Your prescriber must add you as a Designate in SADIE by selecting the Designates button in the SADIE application. Your prescriber can find instructions on how to add a SADIE Designate in Chapter 13 of the "SADIE User Guide".
After your prescriber adds you as their SADIE designate, you can log in to your SADIE account!

You can find detailed Designate login instructions in Chapter 1 of the "SADIE User Guide".

I have a GO Secure account, but another prescriber needs to assign me as their designate in GO Secure and SADIE. Prescriber Actions:
  1. Your prescriber must add you as a Designate in their GO Secure Account. Then, they must add you as a Designate in SADIE. Your prescriber can find instructions on how to add a SADIE Designate in GO Secure in Chapter 12, and SADIE in Chapter 13 of the "SADIE User Guide".
Your (Designate) Actions:
  1. After your prescriber adds you as their Designate in GO Secure, you will receive an email from GO Secure with the subject line “Please Confirm Designated Access/S'il vous plaît confirmer l’accès désigné”. Follow the link in this email to accept your designation status in GO Secure.
  2. You can find detailed Designate Confirmation instructions in Chapter 12 of the "SADIE User Guide".
After your prescriber adds you as their SADIE designate, you can log in to your SADIE account!

You can find detailed Designate login instructions in Chapter 1 of the "SADIE User Guide".

I do not have a GO Secure Account Prescriber Actions:
  1. Your prescriber must add you as a Designate in their GO Secure Account. Then, they must add you as a Designate in SADIE.
  2. Your prescriber must send you the “shared secret” (PIN) for you to complete your GO Secure designation (step 3c). Your prescriber can find instructions on how to add a SADIE Designate in GO Secure in Chapter 12 of the "SADIE User Guide".

Your (Designate) Actions:

After your prescriber adds you as their Designate in GO Secure, you will receive three emails from GO Secure as you complete your account registration.

  1. Follow the link in email with the subject line “Access created/Accès créé" to register for your GO Secure account.
    • A) Next, follow the link in the email with the subject line “GO Secure Login – Registration Confirmation" to validate your email in GO Secure. On the “GO Secure - Email confirmation success” page, click the “here” link to re-direct to the “shared secret” page.
    • B) Enter the “shared secret” (PIN) given to you by your prescriber and follow the prompts to complete your GO Secure designation.
    • C) The email with the subject line “Designation Confirmation” confirms that you have been successfully registered as a GO Secure Designate.

      You can find detailed Designate Confirmation instructions in Chapter 12 of the "SADIE User Guide".

After your prescriber adds you as their designate in GO Secure and SADIE, you can log into your SADIE account!

You can find detailed Designate login instructions in Chapter 1 of the "SADIE User Guide".

Technical Assistance
(Monday – Friday 9 a.m. - 5 p.m.)

If you need assistance regarding any of the options above, please contact Inquiry Services.
Call: 1-800-262- 6524 (after the language prompts, press 4-4-1)
Email: SSContactCentre.MOH@ontario.ca

For More Information

Help using SADIE

If you need help related to the SADIE portal please see the SADIE Training Aids.

For technical difficulties, please call the Help Desk
1-800-262- 6524 or
email SSContactCentre.MOH@ontario.ca.

 

Feedback or Suggestions?

Feedback is appreciated and suggestions will help inform future SADIE features.

Please email us at SADIE@ontario.ca. If you would like to receive updates and newsletters, please subscribe to our mailing list.

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