Transforming Ontario’s Health Care System

Congratulations to the 2016 Minister's Medal Winners and Honour Roll!

Thank you to all those who applied for the 2016 Minister's Medal Honouring Excellence in Health Quality and Safety. Winners and Honour Roll members were announced by the Minister of Health and Long-Term Care at Health Quality Transformation on October 20th, 2016.

The 2016 Minister’s Medal is a competitive, annual program designed to recognize the excellent work that health care providers do every day. The Minister’s Medal provides an opportunity to recognize system champions who place the patient at the centre of the circle of care and have demonstrated exceptional work in collaboration and achieved sustainable results, while promoting system value and quality in the health care system.

The Patients First: Action Plan for Health Carewhich was launched in February 2015, articulates the government’s commitment to putting the needs of patients at the centre of the health care system by focusing on four key objectives:

  • ACCESS: Improve access – providing faster access to the right care
  • CONNECT: Connect services – delivering better coordinated and integrated care in the community, closer to home
  • INFORM: Support people and patients - providing the education, information and transparency they need to make the right decisions about their health
  • PROTECT: Protect our universal health care system – making decisions based on value and quality, to sustain the system for generations to come.

In June, 2016, the ministry reiterated this commitment by introducing new legislation that, if passed, would further improve patient-centred care by focusing on the following key areas:

  • Effective integration of services
  • Timely access to, and better integration of, primary care
  • More consistent and accessible home & community care
  • Stronger links to population & public health
  • Providing services that address the needs of Indigenous people across Ontario

The Minister’s Medal aims to showcase and honour health system partners who have worked to achieve successes in putting the needs of patients first, in alignment with the Action Plan and the Patients First proposals.

In particular, selection criteria this year emphasized efforts that align with proposals outlined in the Patients First Act and the Action Plan commitment to expand patient engagement in Ontario’s health care system.

For more information on the Minister’s Medal, please review our FAQ document:

Minister’s Medal Frequently Asked Questions

2016 Minister's Medal Winners

The Ministry of Health and Long-Term Care is proud to showcase the winners of the 2016 Minister's Medal in both the Team and Individual Champion categories:

Team Recipient: Weaving a Mosaic of Support: Caregiver Respite in the Mississauga Halton LHIN

The Caregiver Respite Program offers five services that are available to support caregivers in taking care of personal needs while knowing a loved one’s care is in the best of hands. They include:

  • Emergency respite services when a caregiver is suddenly away from home for a few hours or days
  • Out-of-home respite (short stay) offers two short-stay beds where a person can stay for up to 14 days while the caregiver takes a break from their care giving responsibilities.
  • Adult day services offers the family member with an opportunity to get out of the house and to meet other adults who share similar interests
  • In-home respite service/ recharge makes it possible for a family memberto remain living intheir own home by providing skilled substitute care giving by trained staff
  • Caregiver counselling and education where caregivers can learn about available respite programs and respite staff are trained in a variety of caring skills including for those with dementia, Alzheimer’s, difficult behaviors, and customer service.

Weaving a Mosaic of Support: Caregiver Respite Program in the Mississauga Halton LHIN

Transcript | Mobile

Individual Champion Recipient: Leah Bergstrome

Ms. Bergstrome is an Aboriginal Patient Navigator with the Simcoe Muskoka Regional Cancer Program. She received the honour for her exceptional work in facilitating and co-ordinating access to not only cancer services, but to all the basic needs patients require such as food, shelter, education and health care services. Ms. Bergstrome’s exceptional work addresses the cultural and spiritual needs of patients and their families. She networks with North Simcoe Muskoka First Nation, Inuit, Métis communities and non-Aboriginal partners for the betterment of her patients. She leverages her skills to mentor other providers on how to provide culturally competent care.

Leah Bergstrome

Transcript | Mobile

2016 Honour Roll Applicants

The following applications demonstrated outstanding performance across the Medal criteria. These applications made it to the final stages of the review process and are recognized as honour roll applicants:

Team-based Honour Roll:

Individual Honour Roll:

2015 Winners and Honour Roll Applicants

2014 Winners and Honour Roll Applicants

2013 Winners and Honour Roll Applicants

For More Information

For questions related to the Minister's Medal, please contact us at