Drug History

Attention : Recipients of Ontario Drug Benefit Program

The Ministry of Health and Long-Term Care has been providing prescription drug claims history of patients receiving benefits through the Ontario Drug Benefit program (including Trillium Drug program recipients) to Ontario hospital emergency departments.

This is to notify you that the ministry is now beginning to provide more health care providers with access to the drug claims history of ODB recipients for the purpose of providing health care.

Participating health care providers may only access your drug claims history for the purpose of providing care to you. Health care providers are required by law to protect the privacy of your personal health information.

You have the right to withdraw your consent. Before making a decision to withdraw consent, you are encouraged to consult with a health care provider about potential health risks. A decision to withdraw consent will have no effect on your eligibility for the Ontario Drug Benefit program.

You can change your instructions by submitting a signed consent form to the ministry. Consent can also be temporarily reinstated during your visit to a participating health care provider. In order to reinstate your consent on a temporary basis, the ministry now requires that health care providers obtain your consent in writing.

If you have already withdrawn your consent to the sharing of this information with hospital emergency departments, the ministry will not share your drug claims information with any participating health care providers. These instructions will continue to apply unless you request a change.

Despite the above, the Narcotics Safety and Awareness Act, 2010 authorizes the ministry to collect, use and disclose information, including personal information, that relates to the prescribing and dispensing of prescription narcotics and other controlled substances (“monitored drugs”) in Ontario for the purposes of the Act.  As such, consent cannot be withdrawn for the disclosure of drug claims history that relate to monitored drugs.

This information is collected, used and disclosed in accordance with the Personal Health Information Protection Act, 2004.

ODB recipients can obtain Consent Withdrawal or Reinstatement forms from this website or by contacting ServiceOntario INFOline.

Use this form only if you do not want your drug claims history made available to participating health care providers.

Use this form only if you do not want part of your drug claims history made available to participating health care providers.

Use this form only if you want your consent reinstated to allow your drug claims history to be made available to participating health care providers.


For More Information

Call ServiceOntario, INFOline at 1-800-291-1405
TTY 1-800-387-5559.
In Toronto, TTY 416-327-4282
Hours of operation : 8:30am - 5:00pm