French Language Health Services

The FLS Commissioner (FLSC)

In 2007, the Lieutenant Governor-in-Council appointed a French Language Services Commissioner to encourage compliance with the FLSA by:

  • conducting investigations into the extent and quality of compliance with the Act, pursuant to complaints or on the Commissioner’s own initiative;
  • preparing reports on investigations, including recommendations for improving French language services;
  • monitoring the progress made by government agencies in providing French-language services;
  • advising the Minister responsible for Francophone Affairs; and
  • performing such other functions as may be assigned to the Commissioner by the Lieutenant Governor in Council.

Since 2007, the FLSC has published 4 annual reports, and several special reports and investigation reports. For more information about the FLSC, please click here.

For More Information

Call ServiceOntario, Infoline at:
1-866-532-3161 (Toll-free)
In Toronto, (416) 314-5518
TTY 1-800-387-5559.
In Toronto, TTY 416-327-4282
Hours of operation : Monday to Friday, 8:30am - 5:00pm