Reports on Long-Term Care Homes

Notice: Change in Naming Convention for Inspection Reports

As of July 1, 2014, inspection reports will be filed based on the Inspection Report Date, which is the date the inspector finalized the report rather than the date of the inspection.  This change will make it easier to find reports on the website.

Here you will find information about the more than 630 Long-Term Care (LTC) Homes in Ontario. All LTC Homes are funded and regulated by the Ministry of Health and Long-Term Care (MOHLTC).

This section will help you locate LTC Homes in your area and find general information about a Home, such as the Home’s ownership and number of beds. You can also view the public version of inspection reports and any orders that may be associated with an inspection. Orders will show if the MOHLTC has found that the Home does not comply with provincial legislation that sets standards for LTC Homes. The Ministry of Health and Long-Term Care has re-designed its inspection program to ensure that LTC Homes meet these standards.

To make a complaint to the Ministry please contact:

The Ministry of Health and Long-Term Care’s toll-free
Long-Term Care ACTION Line at 1-866-434-0144.

The person answering the ACTION Line will take down your information, ask you some questions, assess the problem, and give the information to an inspector for follow-up.

The Ministry of Health and Long-Term Care’s Long-Term Care ACTION Line is open seven days a week, from 8:30 a.m. to 7:00 p.m.

Find out more about:

Inspection reports provide information on inspections conducted in LTC Homes since July 1, 2010, when the Long-Term Care Homes Act, 2007 came into effect, and are updated regularly by the ministry.To find out more about how reporting on LTC Homes is done, see the Frequently Asked Questions and the Glossary of Terms.

The provision of this information does not imply any endorsement or recommendations on behalf of the Province of Ontario of any LTC Homes.

Choosing a Home

To get a feel for the culture, the on-going activities and the general atmosphere of a Home, it is best to personally visit the Homes that interest you. The checklist of things to consider may be a useful tool in addition to speaking with the staff and residents.

Once you’ve made a decision, you can contact your local Community Care Access Centre (CCAC) to apply for a Long-Term Care Home.  You cannot apply directly to a LTC Home from this website.

If you are ready to locate a Home or view information on Long-Term Care Homes in your area, follow the link below:

View Reports on Long-Term Care Homes / Locate a Home

The information provided in the website is updated regularly by the MOHLTC.

For More Information

Call ServiceOntario, Infoline at 1-866-532-3161
In Toronto, 416-314-5518
TTY 1-800-387-5559
In Toronto, TTY 416-327-4282
Hours of operation : 8:30am - 5:00pm