Ontario Health Insurance Plan
OHIP Individual Personal Health Information (PHI) Access Requests
All requests for personal information must be received in writing (includes faxes and photocopies).
The Ministry of Health and Long-Term Care maintains a record of OHIP claims (also known as a personal claims history) submitted by and paid to health care providers using a patient's health number. Under section 53 of Personal Health Information Protection Act, 2004 (PHIPA), an individual has the right to access their personal health information such as a personal claims history.
The information in a personal claims history is used for payment purposes and should not be confused with the precise diagnosis provided by a health care provider. The provider should be contacted for information about a diagnosis or any other information that may be required.
To make a personal health information access request the requester must provide:
- Their name
- Their health number;
- Their date of birth;
- The period of time for which the health service history is required (records are maintained for seven years);
- A copy of the document authorizing Power of Attorney (if requester is not the individual)
The request must be signed by the requester and dated. There is no cost associated with a personal request. Please note that additional documentation may be required in some cases, including requesting personal health information of a child by a parent and requesting the information of a deceased individual (refer to forms repository for further information).
Personal requests can be submitted by mail to:
- Ministry of Health and Long-Term Care
- Personal Health Information Office
- 49 Place d'Armes
- Kingston, ON K7L 5J3