Helping Ontario's Seniors Stay Healthy, Active and Independent

Physiotherapy, exercise and falls prevention classes help seniors stay healthy, and recover from surgery or injury. Residents in long-term care homes, seniors in retirement homes, and those living in their homes in the community, who need these publicly funded services, will continue to get them.

More exercise and falls prevention classes are also being planned throughout the province starting this fall.

For more information on exercise and falls prevention classes offered in your community, please access your Local Health Integration Network website.

Find out what this means to you
More one-on-one physiotherapy, group exercise classes and falls prevention services are being provided in Ontario
If you are: Physiotherapy Exercise and Falls Prevention Classes
A resident of a Long-Term Care Home If you have an assessed need for physiotherapy to help you recover from an illness, injury or surgery, you will continue to receive physiotherapy in your Long-Term Care Home based on your care plan.  You will also continue to receive exercise classes in your Long-Term Care Home to maintain your health.

These services will continue to be publicly funded, at no cost to you.
Living in the community (e.g., house, apartment, retirement home) and you are unable to access physiotherapy services in a setting outside of your home because of your condition If you need physiotherapy in your home, the service will be arranged by contacting the local Community Care Access Centre (CCAC). You can contact your CCAC by visiting www.310CCAC.ca, or by calling 310-CCAC (2222). 

If you are currently receiving in-home physiotherapy from a CCAC, you should experience no change in service provider.

 
Living in the community (e.g., house, apartment, retirement home) and you are attending or would like to attend exercise or falls prevention classes   Classes will be offered in retirement homes, community centres, and other community locations.

For more information on exercise and falls prevention classes offered in your community, please access your Local Health Integration Network website or call the Seniors' INFOline at 1-888-910-1999.

Living in the community, and have been referred to a community clinic by your doctor or nurse practitioner for physiotherapy and you are:
  • a senior aged 65 and older
  • 19 years of age and under
  • any age and discharged from hospital after an overnight stay and a physician on the medical staff of the hospital determines that you are in need of physiotherapy services that are directly connected to the condition, illness or injury for which you were admitted to the hospital
  • recipient of Ontario Works or the Ontario Disability Support Program
There are many resources available to help you find services, including, your primary care provider, the Ministry of Health and Long-Term Care, the College of Physiotherapists, and the Ontario Physiotherapy Association.

Your local CCAC will be able to give you a list of where clinic-based services are available; you can contact your CCAC by visiting www.310CCAC.ca or by calling 310-CCAC (2222).

 
You are not eligible for publicly funded physiotherapy services under any of the above scenarios. Living in your home and under 20 years of age, 65 years of age or older, or a recipient of Ontario Works or the Ontario Disability Support Program In addition to the physiotherapy services described above, publicly funded physiotherapy may also be accessed through inpatient hospital services, hospital outpatient departments, veteran's affairs, community health centres and other primary care providers, and the Workplace Safety and Insurance Board (WSIB). Private pay and automobile insurance may also cover the cost of your physiotherapy services.  

 

 
Hindu senior
 

Frequently Asked Questions

You may find an answer to your questions here.

 
 
Find out more
 

Find out more

About physiotherapy and/or exercise and falls prevention programs.

 
 
seniors with laptop
 

Resources

The following are information resources related to physiotherapy.

For More Information

Call ServiceOntario, Infoline at:
1-866-532-3161 (Toll-free in Ontario only)
In Toronto, (416) 314-5518
TTY 1-800-387-5559.
In Toronto, TTY 416-327-4282
Hours of operation : 8:30am - 5:00pm

 

If you have questions about physiotherapy and/or exercise and falls prevention programs, please call the Seniors' INFOline:
1-888-910-1999
TTY: 1-800-387-5559

If you prefer, you can email your question to: Infoline.MOH@ontario.ca