Home Care Wait Times

Ontario reports on home care wait times against a five-day provincial target for :

  • people requiring home nursing services including respite and palliative care
  • people with complex care needs requiring in-home personal support services like grooming, dressing, bathing and bed care

These reports show the percentage of people who receive home care within five days of the service being approved by a local Community Care Access Centre. Reporting is updated on a quarterly basis.

CCACs assist all clients who require home care services as soon as possible. Although wait times may vary between patients because of a number of factors, including urgency and the complexity of care required. For example, someone who requires immediate care after a significant surgery will be prioritized over someone with less urgent needs.

Access the reports by clicking on the "Accessible" tab under "By provincial results", or by searching by health topic, CCAC or city.

See Finding Home Care for more information on home care in Ontario.
For More Information

Call ServiceOntario, Infoline
TTY 1-800-387-5559. In Toronto, TTY 416-327-4282
Core hours : 8:30am - 5:00pm