Prior approval from the Ministry of Health and Long-Term Care is required in order for patients to receive funding for OHIP insured hospital and medical services out of country (OOC). Written approval must be received from the ministry before OOC health services are rendered.

Important : Processing an Application for OOC Prior Approval may take several weeks. To reduce processing delays, please ensure that all relevant sections of the application form are completed, the treatment being requested is clearly specified, and supporting documentation (if any) has been provided.

• Out of Country Prior Approval Process
• CritiCall and Emergency Referrals
• Eligibility
• Approval
• Services Not Eligible for Out of Country Funding
• Workplace Safety and Insurance Board (WSIB)
• Positron Emission Tomography (PET) Studies/Programs

Physicians seeking out of country hospital or medical treatment on behalf of their patients must complete and submit a Prior Approval Application for Full Payment of Insured Out of Country Health Services to the Ministry before out of country treatment is rendered. This form is not to be used when requesting services in other provinces throughout Canada.

Fax completed Applications for OOC Prior Approval to : 1-866-221-3536 or
613-536-3181.

Note : As the referring Ontario physician, it is your responsibility to clearly describe your patient's condition, recommended treatment, availability of services in Ontario, and also arrange for your patient's follow up care in Ontario.

Additional information relating to the Out of Country Prior Approval process and instructions for completing the Prior Approval Application form can be found in :

• OHIP Bulletin 4459
• OHIP Bulletin 4469

In exceptional emergency circumstances, it may not be possible for an attending emergency room physician to provide necessary medical care in Ontario. When acute or life-threatening circumstances require immediate services that are not available in the Ontario treating hospital, the referring emergency room physician must contact CritiCall at 1-800-668-4357 to determine if there is a suitable treatment bed at another Ontario hospital. If CritiCall is not able to transfer the patient within Ontario, CritiCall has the authority to arrange a transfer to an OOC facility. The referring emergency room physician is still required to submit a prior approval application (within 24 hours) to the ministry on behalf of the patient.

Contact or learn more about the CritiCall program.

Eligibility for full funding will be determined in accordance with the requirements described in the Health Insurance Act (HIA). The HIA provides that the Ontario Health Insurance Plan (OHIP) make payment for OOC services for insured Ontario residents in two distinct circumstances :

1. Prior Approved Services (services that are provided outside Canada under arrangements made by prior approval before the patient receives medical services). The requested OOC services are prescribed as insured services, if the "Prior Approval Application for Full Payment of Insured Out of Country Health Services" establishes that the services and treatment being requested are :
   • Performed at a hospital or licensed health facility; and
   • Not experimental or for research or for a survey; and
   • Generally accepted in Ontario as appropriate for a person in the same medical circumstances as the insured person; and
   • Not performed in Ontario by an identical or equivalent procedure; or
   • Performed in Ontario but the insured person must receive the services outside Canada to avoid a delay that would result in death or medically significant irreversible tissue damage.
2. Emergency Services (for insured Ontario residents travelling outside Canada). In this situation, OHIP covers only emergency health services at limited rates for medical circumstances that are acute and unexpected, arise outside Canada and require immediate treatment. Land/Air Ambulance services originating outside Ontario are not covered. It is always recommended that residents purchase travel insurance to cover costs.

When your patient's application for OOC Prior Approval has been processed by the ministry, a decision letter will be sent to you and a copy sent to your patient. The ministry's decision letter will clearly outline what service(s) have been approved, the facility where the service(s) are to be provided and the approved cost of the service(s).

The decision letter is based on the medical documentation that was provided with the application. If your patient's circumstances change, you may submit a new prior approval application to the ministry requesting new treatment and/or services as well as the proposed OOC physician/facility for consideration.

In the case of prior approvals, the ministry only covers costs for prior approved medical services. Expenses incurred for non-medical services such as travel, accommodation and meals (except where included as part of insured hospital services) are not insured services of OHIP.

Also excluded from an insured service is treatment that is generally accepted in Ontario as experimental, for research or a survey, including clinical and drug trials.

If your patient requires OOC hospital or medical services as the result of a work-related accident, the prior approval process is not applicable and a form should not be submitted to the ministry. Please contact the Workplace Safety and Insurance Board (WSIB) to discuss coverage as OHIP does not insure services to which a person is entitled under the Workplace Safety and Insurance Act (WSIA).

For more information contact :

Provider Services Branch – Out of Country Program
Health System Accountability and Performance Division
Ministry of Health and Long-Term Care
370 Select Drive, P.O. Box 168
Kingston, ON K7M 8T4
Tel: 1-888-359-8807
E-mail: OOCPriorApprovalInq.moh@ontario.ca
Fax: 1-866-221-3536 / 1-613-536-3184

Positron Emission Tomography (PET) Studies/Programs Funded by the Ministry of Health and Long- Term Care, Ontario, Canada

• PET Scan Primer : August 31, 2008
• A Guide For Physicians : August 22, 2008
• A Guide For Patients : August 22, 2008

For information relating to PET Scans, please refer to bulletin 4477 dated July 7, 2008.

  – Attachment 1
  – Attachment 2
  – Attachment 3
  – Attachment 4

Ontario physicians seeking information regarding ministry-funded PET evaluation/programs on behalf of their patients may call the Ontario PET info line toll-free at: 1-877-4PET-411 (1-877-473-8411).