Forty-three Community Care Access Centres across the province provide access to home and community health care services for Ontario residents and co-ordinate admission to long-term care facilities.
What are Community Care Access Centres?
Community Care Access Centres offer a point of access to Ontario's long-term care system by :
- assessing and arranging for visiting health and professional services in people's homes;
- assessing, authorizing and arranging for the provision of school health support services for children;
- assessing and managing admissions to long-term care facilities;
- providing information and referrals to the public about other community agencies and services available to them.
- Services coordinated through Community Care Access Centres include nursing, physiotherapy, occupational therapy, speech-language therapy, dietician services, social work, personal support and homemaking.
- Community Care Access Centres services are available to eligible Ontario residents of any age and are fully funded by the Ministry of Health and Long-Term Care.
In-Home Services
- Community Care Access Centres employ case managers who assess client eligibility for visiting health and support services, develop, monitor, adjust service plans as required, and authorize services.
- Community Care Access Centres coordinate access to contracted nursing, physiotherapy, occupational therapy, speech-language therapy, social work, dietetic services, personal support and homemaking services from local agencies.
- Community Care Access Centres provide additional support for clients who receive in-home professional health-services by purchasing or renting medical supplies and dressings, hospital and sickroom equipment, laboratory and diagnostic services.
- Community Care Access Centres arrange for the provision of drug benefits to eligible persons.
- The above services are available on a short-term basis to help people returning home from hospital, to support people through their recovery from an illness or accident, to assist people with disabilities or chronic health problems on a long-term basis and to provide palliative care to the terminally ill.
 Admission to Long-Term Care Homes
- Community Care Access Centres determine eligibility for admission, prioritize and manage the admission process to long term care facilities.
- Community Care Access Centres provide support and information to both applicants and their families prior to and during the admission process.
School Services
- Community Care Access Centres assess and coordinate access to professional health care services, such as nursing, physiotherapy, occupational therapy, speech-language therapy and dietetic services, for children with special needs who require assistance in public schools.
- Community Care Access Centres also assess children in private and home schools for eligibility for professional health care services, personal support services and relevant equipment.
CCAC Responsibilities
- Community Care Access Centres are required to administer programs in a consistent and accountable manner to ensure fair and equitable access for all consumers no matter where they reside in the province.
- Community Care Access Centres are required to provide comprehensive information to people in their communities about other options, and other community support services available.
CCAC Administration
- Community Care Access Centres are run by Boards of Directors and Executive Directors are appointed by the Government.
- Forty-one of the forty-three Community Care Access Centres are statutory corporations of the government of Ontario. The remaining two Community Care Access Centres are governed by integrated health service agencies.
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