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EHS Contacts
Education Contacts
Paramedic Programs
Ambulance Dispatch

Emergency Health Services Branch Contacts


No Listing on This Site Can Be Used to Request Ambulance Services.
These resources are for contact information only. If you need a land ambulance, dial the emergency services phone number located in the front of your local telephone book. Requests for air ambulance service can only be made by physicians in Ontario.

Contact Emergency Health Services Branch (EHSB)

Emergency Health Services Branch
5700 Yonge Street, 6th Floor
Toronto, ON Canada M2M 4K5
Phone : (416) 327-7900
Toll-free : (800) 461-6431
Fax : (416) 327-7911

About EHSB

Toronto houses the head office for provincial Emergency Health Services operations. This includes:

  • Development of provincial patient care and vehicle and equipment standards, policies and procedures,
  • Paramedic and ambulance dispatcher education and training,
  • Paramedic and land ambulance operator certification,
  • Inspection and investigation services,
  • Technology, fleet services, and administration.

In managing day-to-day operations of both the municipal land ambulance delivery program and local emergency services communication operations, the province is broken down into smaller regional field areas coordinated through local EHS field offices.

A network of Central Ambulance Communication Centres (CACC) and Ambulance Communications Services (ACS) dispatch land ambulances across Ontario. CACC's also coordinates with the Ontario Air Ambulance Dispatch Centre to ensure land ambulance patient transport following air ambulance trips and with other emergency service providers such as fire and police in case of disaster.

Air ambulance bases are strategically located throughout the province. For more information on the air ambulance service in Ontario, visit

DNR Confirmation Form

When completed, this form provides direction to both paramedics and firefighters with respect to what patient care interventions may be initiated for patients experiencing respiratory or cardiac arrest.

This form cannot be printed or filled "on-line" due to the unique serial number that is pre-printed on each form.

To obtain a supply of DNR Confirmation Forms, please contact Ontario Shared Services (OSS) and submit a completed Forms Order Request to

Form Number: 4519-45 (08/01) Catalogue Number: 7530-5678

Requests should be submitted on official letterhead of the health care provider / institution.

For more information

Emergency Health Services Branch
5700 Yonge Street, 6th Floor
Toronto, Ontario
Canada     M2M 4K5

Tel : 1-800-461-6431 (Toll-free in Ontario only)
Fax : 416-327-7911
Email :

Call the ministry INFOline at 1-866-532-3161
(Toll-free in Ontario only)
TTY 1-800-387-5559
Hours of operation : 8:30am - 5:00pm
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