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Land Ambulance
Response Times
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Land Ambulance Response Time Standard

2013 Municipal, First Nations and Dispatch Centre Response Time Submissions

All response time plans for 2013 have been received as required by legislation. Emergency Health Services Branch is now preparing the response time submission files for posting.

Responsibilities of the Sectors

Municipal Land Ambulance
Beginning in October 2012, every upper tier municipality and delivery agent will:

  • Develop an annual response time performance plan that shall sets response time targets for responses to notices respecting patients categorized as Canadian Triage Acuity Scale (“CTAS”) 1, 2, 3, 4 and 5;
  • Ensure that this plan is continually maintained, enforced and where necessary, updated;
  • Provide each plan and each update to the ministry;
  • Report to ministry on the response time performance achieved under the previous year’s plan.

Land Ambulance Communications Services
Beginning in October 2012, every land ambulance communications service will:

  • Develop an annual response time performance plan that sets out the percentage of times that the communication service will give notice within two minutes of the time a request is received respecting sudden cardiac arrest patients or other patients categorized as CTAS 1;
  • Ensure that this plan is continually maintained, enforced and where necessary, updated;
  • Provide each plan and each update to the ministry;
  • Report to ministry on the response time performance achieved under the previous year’s plan.
2013 Municipal Submissions    
UTM / DDA 2013 Plan 2013 Performance
Central/South    
Brant County plan  
Bruce County plan  
Chatham Kent plan  
Dufferin County plan  
Elgin County plan  
Essex County plan  
Grey County plan  
Haldimand County plan  
Hamilton (City of) plan  
Huron County plan  
Lambton County plan  
Middlesex County plan  
Niagara Region plan  
Norfolk County plan  
Oxford County plan  
Perth County plan  
Waterloo Region plan  
Wellington County plan  
     
GTA    
Durham Region plan  
Halton Region plan  
Peel Region plan  
Simcoe County plan  
Toronto (City of) plan  
York Region plan  
     
Eastern    
Cornwall/Stormont County plan  
Frontenac County plan  
Haliburton County plan  
Hastings County plan  
Kawartha Lakes (City of) plan  
Lanark County plan  
Leeds & Grenville County plan  
Lennox Addington County plan  
Northumberland County plan  
Ottawa (City of) plan  
Peterborough County plan  
Prescott Russell County plan  
Prince Edward County plan  
Renfrew County plan  
     
North    
Algoma DSAB plan  
Sudbury (City of) plan  
Cochrane SSAB plan  
Manitoulin-Sudbury DSB plan  
Muskoka District plan  
Nipissing SSAB plan  
Sault Ste. Marie plan  
Timiskaming SSAB plan  
Parry Sound (City of) plan  
Thunder Bay (City of) plan  
Thunder Bay District plan  
Kenora DSB plan  
Rainy River DSSAB plan  

 

2013 First Nations Submissions    
First Nations Service 2013 Plan 2013 Performance
Christian Island (Beausoleil) plan  
James Bay (Weeneebayko) plan  
Rama (Chippewas of Rama) plan  
Six Nations (Ohsweken) plan  
Southwold (Oneida) plan  
Whitefish Bay (Naotkamegwanning) plan  

 

2013 Land Ambulance Dispatch Centres
Ministry Operated 2013 Plan 2013 Performance
Barrie (Georgian) CACC plan  
Cambridge CACC plan  
Hamilton CACC plan  
Lindsay CACC plan  
London CACC plan  
Mississauga CACC plan  
Oshawa CACC plan  
Renfrew CACC plan  
Sudbury CACC plan  
Thunder Bay CACC plan  
Windsor CACC plan  
     
Transfer Payment    
Kenora CACC plan  
Kingston CACC plan  
Muskoka ACS plan  
Niagara ACS plan  
North Bay CACC plan  
Ottawa CACC plan  
Parry Sound ACS plan  
Sault Ste Marie CACC plan  
Timmins CACC plan  
Toronto  CACC plan  
Wallaceburg CACC plan  

Reports outlining the achievement made under each annual response time plan are due to the Emergency Health Services Branch no later than March 31 each year beginning in 2014. The reports will be published alongside the submitted plans above.

For more information

Emergency Health Services Branch
5700 Yonge Street, 6th Floor
Toronto, Ontario
Canada     M2M 4K5

Tel : 1-800-461-6431 (Toll-free in Ontario only)
Fax : 416-327-7911
Email : ehs.websitecontact@sdsx.moh.gov.on.ca

Call the ministry INFOline at 1-866-532-3161
(Toll-free in Ontario only)
TTY 1-800-387-5559
Hours of operation : 8:30am - 5:00pm
 
  
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