Public Information

Health Care Connect

Program Results


The following information is updated quarterly. The table below reflects data from February 12, 2009 –December 31, 2020.

LHIN Total Patients Registered with HCC1 Total Patients Connected2 Percent of Total
Registered Patients Connected
Central 43,753

43,589

99.6%

Central East 60,427

54,017

89.4%

Central West 23,163

22,656

97.8%

Champlain 86,507

60,167

69.6%

Erie St. Clair 30,030

26,143

87.1%

HNHB 34,350

33,528

97.6%

Mississauga Halton 13,768

11,600

84.3%

North East 73,535

64,125

87.2%

North Simcoe Muskoka 51,386

45,878

89.3%

North West 14,588

9,694

66.5%

South East 51,501

40,262

78.2%

South West 65,120

51,442

79.0%

Toronto Central 52,120

50,380

96.7%

Waterloo Wellington 38,780

31,482

81.2%

TOTAL 639,028

544,963

85.3%

LHIN Total High Needs
Patients Registered with HCC3
Total High Needs Patients Connected2 Percent of Total
High Needs Patients Connected2
Central 5,371

5,359

99.8%

Central East 4,792

4,211

87.9%

Central West 1,798

1,791

99.6%

Champlain 6,852

5,625

82.1%

Erie St. Clair 3,204

2,917

91.0%

HNHB 7,357

7,343

99.8%

Mississauga Halton 944

939

99.5%

North East 8,027

6,673

83.1%

North Simcoe Muskoka 4,604

4,122

89.5%

North West 1,204

788

65.4%

South East 4,869

3,610

74.1%

South West 5,776

4,844

83.9%

Toronto Central 2,424

2,403

99.1%

Waterloo Wellington 2,668

2,605

97.6%

Total 59,890

53,230

88.9%

Patients Connected: The number of people registered in Health Care Connect who have been referred to a family health care provider through Health Care Connect. From February 12, 2009 to December 31, 2020, 85.3% of registered patients have been referred to a provider.

High Needs Patients Connected: The number of people that have been determined to have greater health needs based upon self-reported health need and have been referred to a family health care provider through Health Care Connect.

Approximately 10% of registrants are high needs patients. From February 12, 2009 to December 31, 2020, 88.9% of registered high needs patients have been referred to a provider.

Notes:

  1. These figures may include individuals who have registered for the program more than once.
  2. Not all patients that are referred through Health Care Connect become attached to a family health care provider.
  3. These figures may include individuals who have registered for the program more than once. A high needs patient is an individual with one or more co-morbidities, or frail. Key criteria include self-assessed patient health status, chronic conditions or health problems, activity limiting disability, mental health status and body mass index.
  4. As of April, 2017, the ministry has implemented a more precise definition of “active” patients in the reporting of Health Care Connect data. “Active” patients are now defined merely as those who have not exited the program. Before April, 2017, “active” patients were defined as patients whose profiles did not list a reason for having left the program.
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