Drugs and Devices Division

Contact Us

Ontario Public Drug Programs

General inquiries should be directed to:

5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel:  416 327-8109 (in Toronto) or 1-866-811-9893 (toll-free)
Fax:  416 327-8912 (in Toronto) or 1-866-598-6530 (toll-free)
Email:  PublicDrugPrgrms.moh@ontario.ca

Drug Programs Policy and Strategy Branch

Inquiries regarding pharmacy policy, drug strategy and policy and data analysis should be directed to:

5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel:  416-327-8106
Fax:  416 325-6647
Email: PublicDrugPrgrms.moh@ontario.ca

Inquiries regarding drug submissions and formulary product and price increase submissions should be directed to:

5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel:  416 327-8099
Fax:  416 327-8123
Email:  PublicDrugPrgrms.moh@ontario.ca

Drug Programs Delivery Branch

General  Ontario Drug Benefit (ODB) program questions should be directed to:

5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel:  416-327-8109 (in Toronto) or 1-866-811-9893 (toll-free)
Fax:  416-327-8912 (in Toronto) or 1-866-598-6530 (toll-free)
TTY:  1-800-387-5559
E-mail: drugprogramsdelivery@ontario.ca

Inquiries regarding inspection services should be directed to:

5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel:  416-327-8109 (in Toronto) or 1-866-811-9893 (toll-free)
Fax:  416-327-8912 (in Toronto) or 1-866-598-6530 (toll-free)
TTY:  1-800-387-5559
E-mail: drugprogramsdelivery@ontario.ca

Exceptional Access Program (EAP) requests

Inquiries regarding Exceptional Access Program (EAP) requests should be directed to:

5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel:  416-327-8109 (in Toronto) or 1-866-811-9893 (toll-free)
Fax:  416-327-7526 (in Toronto) or 1-866-811-9908 (toll-free)
TTY:  1-800-387-5559
Email:  EAPFeedback.moh@ontario.ca

Special Authorization Digital Information Exchange (SADIE)

Inquires regarding the SADIE application should be directed to:

SADIE Business Helpdesk: 1-800-262-6524
email SSContactCentre.MOH@ontario.ca.

Trillium Drug Program

Inquiries regarding the Trillium Drug Program should be directed to:

P.O. Box 337, Station D
Etobicoke, Ontario
M9A 4X3
Tel : 416-642-3038
Fax : 416-642-3034
Toll-Free : 1-800-575-5386
E-mail : trillium@ontariodrugbenefit.ca

Seniors Co-Payment Program

Inquiries regarding the Seniors' Co-payment Program should be directed to:

P.O. Box 384, Station D
Etobicoke Ontario
M9A 4X3
Tel:  416-503-4586
Fax:  416-503-8483
Toll-free:  1-888-405-0405
E-mail:  seniors@ontariodrugbenefit.ca

ServiceOntario, INFOline

Tel:  1-866-532-3161 (Toll-free in Ontario only)
TTY:  1-800-387-5559
Hours of operation: 8:30am - 5:00pm

As outlined in our Accessible Customer Service policy, we are committed to providing accessible customer service. On request, we can arrange for accessible formats and communications supports.