Drugs and Devices Division
Contact Us
Ontario Public Drug Programs
General inquiries should be directed to:
5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel: 416 327-8109 (in Toronto) or 1-866-811-9893 (toll-free)
Fax: 416 327-8912 (in Toronto) or 1-866-598-6530 (toll-free)
Email: PublicDrugPrgrms.moh@ontario.ca
Drug Programs Policy and Strategy Branch
Inquiries regarding pharmacy policy, drug strategy and policy and data analysis should be directed to:
5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel: 416-327-8106
Fax: 416 325-6647
Email: PublicDrugPrgrms.moh@ontario.ca
Inquiries regarding drug submissions and formulary product and price increase submissions should be directed to:
5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel: 416 327-8099
Fax: 416 327-8123
Email: PublicDrugPrgrms.moh@ontario.ca
Drug Programs Delivery Branch
General Ontario Drug Benefit (ODB) program questions should be directed to:
5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel: 416-327-8109 (in Toronto) or 1-866-811-9893 (toll-free)
Fax: 416-327-8912 (in Toronto) or 1-866-598-6530 (toll-free)
TTY: 1-800-387-5559
E-mail: drugprogramsdelivery@ontario.ca
Inquiries regarding inspection services should be directed to:
5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel: 416-327-8109 (in Toronto) or 1-866-811-9893 (toll-free)
Fax: 416-327-8912 (in Toronto) or 1-866-598-6530 (toll-free)
TTY: 1-800-387-5559
E-mail: drugprogramsdelivery@ontario.ca
Exceptional Access Program (EAP) requests
Inquiries regarding Exceptional Access Program (EAP) requests should be directed to:
5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel: 416-327-8109 (in Toronto) or 1-866-811-9893 (toll-free)
Fax: 416-327-7526 (in Toronto) or 1-866-811-9908 (toll-free)
TTY: 1-800-387-5559
Email: EAPFeedback.moh@ontario.ca
Special Authorization Digital Information Exchange (SADIE)
Inquires regarding the SADIE application should be directed to:
SADIE Business Helpdesk: 1-800-262-6524
email SSContactCentre.MOH@ontario.ca.
Trillium Drug Program
Inquiries regarding the Trillium Drug Program should be directed to:
P.O. Box 337, Station D
Etobicoke, Ontario
M9A 4X3
Tel : 416-642-3038
Fax : 416-642-3034
Toll-Free : 1-800-575-5386
E-mail : trillium@ontariodrugbenefit.ca
Seniors Co-Payment Program
Inquiries regarding the Seniors' Co-payment Program should be directed to:
P.O. Box 384, Station D
Etobicoke Ontario
M9A 4X3
Tel: 416-503-4586
Fax: 416-503-8483
Toll-free: 1-888-405-0405
E-mail: seniors@ontariodrugbenefit.ca
ServiceOntario, INFOline
Tel: 1-866-532-3161 (Toll-free in Ontario only)
TTY: 1-800-387-5559
Hours of operation: 8:30am - 5:00pm
As outlined in our Accessible Customer Service policy, we are committed to providing accessible customer service. On request, we can arrange for accessible formats and communications supports.