Emergency Planning and Preparedness
Displaced Ukrainians
All health care providers who are able to offer their services to refugees can call the
Refugee HealthLine (1-866-286-4770)
to add their name, practice, location, service and the number of prospective patients/clients they are able to accommodate.
See the Refugee HealthLine Fact Sheet for more information.
To support Ukrainians fleeing war, on March 17, 2022, the government of Canada announced the launch the Canada Ukraine Authorization for Emergency Travel (CUAET). This program allows displaced Ukrainians to live and work temporarily in Canada for up to three years.
The Ministry of Health is working with health system partners to support the challenges that displaced Ukrainians may be facing while in Ontario.
Information for Health Care Providers
- Primary Care Guidance for Displaced Ukrainians
- Executive Officer Notice – Providing Support for Persons with an Emergency Authorization for Humanitarian Reasons under Ontario Public Drug Programs
- Memorandum – Prescribers – Access to Assistive Devices for Persons with an Emergency Authorization for Humanitarian Reasons
- Memorandum – ADP Registered Vendors – Access to Assistive Devices for Persons with an Emergency Authorization for Humanitarian Reasons
Additional Resources
- Coming to Ontario from Ukraine
- Refugee HealthLine Fact Sheet: Request for Health Care Providers to Provide Transitional Care for Refugees
- Refugee HealthLine: Request for Health Care Providers to Provide Transitional Care for Refugees.
- PHO Hazard Identification and Risk Assessment for Ukrainian Refugees Entering Ontario
- Association of Translators and Interpreters of Ontario
- Canadian Collaboration for Immigrant and Refugee Health (CCIRH)
- ConnexOntario
- Canadian Mental Health Association
- Information to guide individual health assessment of refugees fleeing the war in Ukraine - Considerations for healthcare workers
- Canadian Centre for Victims of Torture
- Kids Help Phone
- OHIP Information Bulletin