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Ministry Status: Activation Status

COVID-19

Guidance for the Health Sector

Last reviewed March 23, 2021
Last updated March 23, 2021

Case Definition

The case definition for COVID-19 has been updated and is current as of February 18, 2021. This information may change frequently, please check back often for updates.

For clinical testing purposes: health professionals who are involved in the assessment and management of possible COVID-19 cases are encouraged to consult Tables 1 and 2 in the daily WHO Situation Report to help inform their decision making.

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How to help

We are looking for people with experience in health care who can help us to prevent and control the spread of COVID-19.

Visit our Health Workforce Matching Portal if you're a:

  • health care provider working part-time and want to increase your work hours, a former health care provider who is retired or on inactive status, or a health care provider in training and you'd like to be matched to positions and opportunities where services are needed most 
  • health care facility and would like to request help from available resources

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Travelers from outside of Canada:

Anyone who has travelled outside of Canada is required to self-isolate for 14 days upon their arrival back in Canada. For more information please visit the Government of Canada's website for travel advice and the Ministry of Health website dedicated to coronavirus.

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Guidance Documents

Guidance documents on COVID-19 have been produced for a number of health and other sectors.

Note: To the extent that any guidance document conflicts with a Directive issued by the Chief Medical Officer of Health under s. 77.7 of the Health Protection and Promotion Act, the Directive prevails.

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Health Sector Resources

Document title Date
Gatherings, Ethno-Cultural, Festive Occasions, and Other Events November 25, 2020
COVID-19 Operational Requirements: Health Sector Restart June 15, 2020
Information on the Use of N95 Filtering Facepiece Respirators Beyond the Manufacturer-designated Shelf Life March 27, 2020
Infection Prevention and Control Hubs November 10, 2020
Guidance for Acute Care June 15, 2020
Guidance for Community Labs and Specimen Collection Centres March 29, 2020
Guidance for Community Pharmacies June 19, 2020
Guidance for Consumption and Treatment Services April 16, 2020
Guidance for Home and Community Care Providers September 17, 2020
Guidance for Hospice Care November 12, 2020
Guidance for Independent Health Facilities June 19, 2020
Guidance for Labour, Delivery and Newborn Care November 10, 2020
Guidance for Mental Health and Addictions Service Providers in Community Settings September 24, 2020
Guidance for Paramedic Services

October 1, 2020
Guidance for Primary Care Providers in a Community Setting November 9, 2020
Guidance for Immunization Services During COVID-19 August 25, 2020

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Long-Term Care Home / Retirement Homes Resources

Document title Date
Guidance for Long-Term Care Homes April 15, 2020
Screening Tool for Long-Term Care Homes and Retirement Homes May 6, 2020
Outbreak Guidance for Long-Term Care Homes (LTCH) April 15, 2020
Guidance for mask use in long- term care homes and retirement homes April 15, 2020
Retirement Home COVID-19 Visiting Policy

December 11, 2020
COVID-19 Test Requisition June 12, 2020
COVID-19 Surveillance Testing – Guidance Regarding Retirement Homes Staff and Resident Testing June 12, 2020
COVID-19: Visiting Long-Term Care Homes October 5, 2020

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Symptoms, Screening, and Testing Resources

Document title Date
COVID-19 Provincial Testing Guidance March 5, 2021
Guidance on Testing of Asymptomatic Persons in Pharmacies November 9, 2020
COVID-19 Quick Reference Public Health Guidance on Testing and Clearance March 5, 2021
Coronavirus Disease 2019 (COVID-19) Testing - PHO April 18, 2020
Considerations for Privately-Initiated Testing March 5, 2021
Considerations for Antigen Point-of-Care Testing March 19, 2021
Point-of-Care Testing Use Case Guidance March 23, 2021
COVID-19 Reference Document for Symptoms September 21, 2020
COVID-19 Patient Screening Guidance Document June 11, 2020
COVID-19 Screening Tool for Workplaces (Customer screening) March 9, 2021
COVID-19 Screening Tool for Workplaces (Worker and employee screening) March 9, 2021
COVID-19 Signage Questions for Businesses and Organizations February 26, 2021

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Case and Contact Management Resources

Document title Date
Management of Cases and Contacts of COVID-19 in Ontario January 12, 2021
Appendix 1: Ontario's Severe Acute Respiratory Infection (SARI) Case Report FormJune 23, 2020
Appendix 2: Route Activities Prompt Worksheet – CaseJune 23, 2020
Appendix 3: Daily Clinical Update Form – Acute Care SettingJune 23, 2020
Appendix 4: Daily Clinical Update Form – Household SettingJune 23, 2020
Appendix 5: Close Contact Tracing WorksheetJune 23, 2020
Appendix 6: Close Contact Daily Clinical Update FormJune 23, 2020
Appendix 7: Self-Isolation for COVID-19 Cases or Other Individuals in the Household June 23, 2020
Appendix 8: Cases with Positive COVID-19 Serology Results and Management of Cases with Multisystem Inflammatory Syndrome in Children (MIS-C) Temporally Associated with COVID-19 February 18, 2021
Appendix 9: Management of Individuals with Point-of-Care Results March 23, 2021
Appendix 10: Case & Contact Management COVID-19 Surge Support Model January 21, 2021
COVID-19 Variant of Concern: Case, Contact and Outbreak Management Interim Guidance February 26, 2021

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Mental Health Resources

Document title Date
Talking to Children About the Pandemic March 28, 2020
Resources for Ontarians Experiencing Mental Health and Addictions Issues During the Pandemic April 3, 2020

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Guidance for Other Sectors

Document title Date
A Guide to Starting a Home-based Food Business December 24, 2020
COVID-19 Guidance: School Outbreak Management October 1, 2020
Guidance on Community Emergency Evacuations April 20, 2020
COVID-19 Guidance: Congregate Living for Vulnerable Populations May 28, 2020
COVID-19 Guidance Documents for Provincial Correctional Institutions July 2020
Guidance for Funeral and Bereavement Services March 29, 2020
COVID-19 Advice: Religious Services, Rites or Ceremonies August 21, 2020
Guidance for Temporary Foreign Workers March 31, 2020
COVID-19 Guidance: Summer Day Camps August 13, 2020
COVID-19 Guidance: Workplace Outbreaks June 11, 2020
COVID-19 Guidance: On-Farm Outbreak Management September 21, 2020

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For Controlled Drugs and Substances (CDS) prescribers

Health Canada is moving forward with regulatory exemptions to improve pharmacological and therapeutic options for allowing patients to access controlled medications during the COVID-19.

Health Canada Exemption and Interpretive Guide for Controlled Substances.

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Signage

The following signage has been created for health care settings.

Patients Visitors
English

English

French

French

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Related Information

Ontario.ca/COVID-19
Contacting your Public Health Unit 
What we know so far - PHO
Government of Canada COVID-19 Outbreak update
Telehealth Ontario: 1-866-797-0000

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For More Information

Ministry of Health
Health System Emergency Management Branch
1075 Bay Street, Suite 810
Toronto, Ontario
Canada M5S 2B1
Fax : 416-212-4466
TTY : 1-800-387-5559
E-mail : emergencymanagement.moh@ontario.ca

 

Health workers and health sector employers can call the Healthcare Provider Hotline for more information
Toll free : 1-866-212-2272

CritiCall Ontario provides a 24 hour call centre for hospitals to contact on-call specialists; arrange for appropriate hospital bed access and facilitate urgent triage for patients
1-800-668-4357

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