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Ministry Status: Activation Status


Guidance for the Health Sector

Last reviewed May 17, 2022
Last updated May 17, 2022

Case Definition

The case definition for COVID-19 has been updated and is current as of January 17, 2022. This information may change frequently, please check back often for updates.

For clinical testing purposes: health professionals who are involved in the assessment and management of possible COVID-19 cases are encouraged to consult Tables 1 and 2 in the daily WHO Situation Report to help inform their decision making.

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How to help

We are looking for people with experience in health care who can help us to prevent and control the spread of COVID-19.

Visit our Health Workforce Matching Portal if you're a:

  • health care provider working part-time and want to increase your work hours, a former health care provider who is retired or on inactive status, or a health care provider in training and you'd like to be matched to positions and opportunities where services are needed most 
  • health care facility and would like to request help from available resources

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Travelers from outside of Canada:

Anyone who has travelled outside of Canada is required to self-isolate for 14 days upon their arrival back in Canada. Travellers who are fully vaccinated and meet specific requirements may be exempt from quarantine requirements as per federal guidelines. For more information please visit the Government of Canada's website for travel advice and the Ministry of Health website dedicated to coronavirus.

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Guidance Documents

Guidance documents on COVID-19 have been produced for a number of health and other sectors.

Note: To the extent that any guidance document conflicts with a Directive issued by the Chief Medical Officer of Health under s. 77.7 of the Health Protection and Promotion Act, the Directive prevails.

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Health Sector Resources

Document title Date
COVID-19 Operational Requirements: Health Sector Restart June 15, 2020
Infection Prevention and Control Hubs November 10, 2020
Guidance for Acute Care February 16, 2022
Guidance for Community Labs and Specimen Collection Centres March 29, 2020
Guidance for Consumption and Treatment Services April 16, 2020
Guidance for Home and Community Care Providers May 21, 2021
Guidance for Hospice Care November 12, 2020
Guidance for Independent Health Facilities June 19, 2020
Guidance for Labour, Delivery and Newborn Care : July 22, 2021
Guidance for Mental Health and Addictions Service Providers in Community Settings September 24, 2020
Guidance for Paramedic Services

October 1, 2020
Guidance for Immunization Services During COVID-19 May 16, 2022

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Long-Term Care Home / Retirement Homes Resources

Document title Date
COVID-19 Guidance: Long-Term Care Homes and Retirement Homes for Public Health Units April 13, 2022
Screening Tool for Long-Term Care Homes and Retirement Homes March 18, 2022
Guidance for mask use in long- term care homes and retirement homes April 15, 2020
Retirement Homes Policy to Implement Directive #3 March 14, 2022
COVID-19 Test Requisition June 12, 2020
COVID-19: Visiting Long-Term Care Homes October 5, 2020

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Symptoms, Screening, and Testing Resources

Document title Date
COVID-19 Provincial Testing Guidance April 11, 2022
COVID-19 Screening Tool videos for the hearing impaired December 3, 2021
Guidance for Employers Managing Workers with Symptoms within 48 Hours of COVID-19 Immunization November 30, 2021
COVID-19 Guidance: Testing of Individuals in Pharmacies November 18, 2021
Coronavirus Disease 2019 (COVID-19) Testing - PHO April 18, 2020
Considerations for Privately-Initiated Testing May 21, 2021
COVID-19 Patient Screening Guidance Document August 26, 2021

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Case and Contact Management Resources

Document title Date
Management of Cases and Contacts of COVID-19 in Ontario April 19, 2022
Appendix 1: Ontario's Severe Acute Respiratory Infection (SARI) Case Report FormJune 23, 2020

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Mental Health Resources

Document title Date
Mental Health Resources for Camp Operators July 13, 2021
Talking to Children About the Pandemic March 28, 2020
Resources for Ontarians Experiencing Mental Health and Addictions Issues During the Pandemic April 3, 2020

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Guidance for Other Sectors

Document title Date
Guidance on Community Emergency Evacuations May 16, 2022
COVID-19 Guidance: Congregate Living for Vulnerable Populations March 30, 2022
Guidance for Funeral and Bereavement Services March 29, 2020
COVID-19 Advice: Religious Services, Rites or Ceremonies August 21, 2020
COVID-19 Guidance: Workplace Outbreaks October 5, 2021
Outbreak Guidance: Workplace and Living Settings for Seasonal International Agriculture Workers (IAWs) April 14, 2022

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For Controlled Drugs and Substances (CDS) prescribers

Health Canada is moving forward with regulatory exemptions to improve pharmacological and therapeutic options for allowing patients to access controlled medications during the COVID-19.

Health Canada Exemption and Interpretive Guide for Controlled Substances.

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The following signage has been created for businesses and health care settings.

Document title Date
Patients - English August 26, 2021
Patients - French August 26, 2021
Visitors - English August 26, 2021
Visitors - French August 26, 2021

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Related Information

Contacting your Public Health Unit 
What we know so far - PHO
Government of Canada COVID-19 Outbreak update
Health Connect Ontario: 811

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For More Information

Ministry of Health
Health System Emergency Management Branch
1075 Bay Street, Suite 810
Toronto, Ontario
Canada M5S 2B1
Fax : 416-212-4466
TTY : 1-800-387-5559
E-mail : emergencymanagement.moh@ontario.ca


Health workers and health sector employers can call the Healthcare Provider Hotline for more information
Toll free : 1-866-212-2272

CritiCall Ontario provides a 24 hour call centre for hospitals to contact on-call specialists; arrange for appropriate hospital bed access and facilitate urgent triage for patients

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