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Ministry Status: Recovery


The ministry is resuming regular operations and supporting health sector stabilization.

Drugs and Devices

Special Authorization Digital Information Exchange

Help Accessing SADIE Page

To use SADIE, prescribers require a GO Secure account and OHIP Billing Number. GO Secure is the same online portal used by health care professionals to submit claims for OHIP billing. A delegate or designate profile can be created by a prescriber or delegate, to prepare EAP requests on the prescriber’s behalf. Delegates and designates can use SADIE if the prescribers they work with have designated them under GO Secure and SADIE.

Accessing SADIE as a prescriber (doctor or nurse practitioner):

Accessing SADIE on behalf of one or more prescribers as a delegate or designate:


Accessing SADIE as a prescriber (doctor or nurse practitioner)

I am already registered on GO Secure as a prescriber
Status Action Next Steps

I have a GO Secure account, and

I have an OHIP billing number
  1. Click on the SADIE Login button.

    SADIE Button

  2. On the GO Secure Log in screen enter your ID (your GO Secure email address), password and select the Sign In button.
  3. From the drop-down menu, select: "Special Authorization Digital information Exchange".
  4. Select the ‘Exceptional Access Program (EAP)’ link from the Program Selection screen, then review the SADIE Acceptable Use Policy. If you agree click the Accept button and the SADIE Home Page displays.

YOU’RE READY TO GO!

Forgot your Go Secure password?
Reset password online using the "log on" link.
I am a prescriber who needs to get a GO Secure account and I have an OHIP billing number
Status Action Next Steps
I do not have a GO Secure Account, but

I have an OHIP billing number

  1. Download the Change of Address for Health Care Professionals form (#4885-84).
  2. Send completed form by either:

Your package will be mailed with your unique identifiers in approx. 15 business days.

I am a prescriber who needs to get a GO Secure account and I do not have an OHIP billing number
Status Action Next Steps
I do not have a GO Secure Account or

OHIP billing number

  1. Complete an "Application for OHIP Billing Number for Health Care Professionals" form (#3384-83).
  2. Send completed form by either:

Your package will be mailed with your OHIP billing number and unique identifiers in approx. 15 business days.


Accessing SADIE as a delegate or designate to one or more prescribers

I am a designate:

  • I create EAP requests on behalf of a prescriber and send to the prescriber,
    OR
I am a delegate:
  • I prepare and submit EAP requests to the EAP on behalf of a prescriber
  • I manage EAP user profiles in SADIE on behalf of a prescriber

Note: If you assist more than one prescriber with EAP requests, each prescriber must add you as their delegate or designate.

  1. A prescriber must add you as a ‘designee’ in GO Secure.
  2. A prescriber or SADIE delegate must add you in SADIE.
Status Action Next Steps
I am a designate for a prescriber in GO Secure, but they have not assigned me as a delegate or designate in SADIE
  1. Your prescriber/delegate must add you as a delegate or designate in SADIE by selecting the Profile Management button in the SADIE application. You can find instructions on how to add a delegate or designate in Chapter 13 of the "SADIE User Guide".

After you are added as a delegate or designate, you can log in to SADIE!

You can find detailed delegate and designate login instructions in Chapter 1 of the "SADIE User Guide".

I have a GO Secure account, but another prescriber needs to assign me as their delegate or designate in GO Secure and SADIE. Prescriber Actions:
  1. Your prescriber must add you as a GO Secure designee under their GO Secure Account.
  2. Then, the prescriber/delegate must add you as a delegate or designate in SADIE. You can find instructions on how to add a delegate or designate in GO Secure in Chapter 12, and SADIE in Chapter 13 of the "SADIE User Guide".

Your (GO Secure Designee) Actions:

  1. After your prescriber adds you as their GO Secure designee, you will receive an email from GO Secure with the subject line “Please Confirm Designated Access/S'il vous plaît confirmer l’accès désigné”. Follow the link in this email to accept your designation status in GO Secure.
  2. You can find detailed delegate and designate confirmation instructions in Chapter 12 of the "SADIE User Guide".

After you are added as a delegate or designate, you can log in to SADIE!

You can find detailed delegate and designate login instructions in Chapter 1 of the "SADIE User Guide".

I do not have a GO Secure Account Prescriber Actions:
  1. A prescriber must add you as a GO Secure designee under their GO Secure account and send you the “shared secret” (PIN) for you to complete your GO Secure designation (step 3c).
  2. Your prescriber can find instructions on how to add a delegate or designate in GO Secure in Chapter 12 of the "SADIE User Guide".
  3. Then the prescriber/delegate must add you as a delegate or designate in SADIE.

Your (GO Secure Designee) Actions:

After your prescriber adds you as their GO Secure designee, you will receive three emails from GO Secure as you complete your account registration.

  1. Follow the link in email with the subject line “Access created/Accès créé" to register for your GO Secure account.
    • A) Next, follow the link in the email with the subject line “GO Secure Login – Registration Confirmation" to validate your email in GO Secure. On the “GO Secure - Email confirmation success” page, click the “here” link to re-direct to the “shared secret” page.
    • B) Enter the “shared secret” (PIN) given to you by your prescriber and follow the prompts to complete your GO Secure designation.
    • C) The email with the subject line “Designation Confirmation” confirms that you have been successfully registered as a GO Secure designee.

      You can find detailed delegate and designate confirmation instructions in Chapter 12 of the "SADIE User Guide".

After you are added as a delegate or designate, you can log into SADIE!

You can find detailed delegate and designate login instructions in Chapter 1 of the "SADIE User Guide".

Technical Assistance
(Monday – Friday 8 a.m. - 5 p.m.)

If you need assistance regarding any of the options above, please contact Inquiry Services.
Call: 1-800-262- 6524 (after the language prompts, press 2-3)
Email: SSContactCentre.MOH@ontario.ca

For More Information

Help using SADIE

If you need help related to the SADIE portal please see the SADIE Training Aids.

For technical difficulties, please call Inquiry Services
1-800-262- 6524 or email SSContactCentre.MOH@ontario.ca.

 

Feedback or Suggestions?

Feedback is appreciated and suggestions will help inform future SADIE features.

Please email us at SADIE@ontario.ca. If you would like to receive updates and newsletters, please subscribe to our mailing list.

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